Gaya Centre Hotel Kota Kinabalu, Kota Kinabalu

The hotel has a strategic location near shopping malls, the city center, and the port for island trips. The service was courteous and efficient, with special attention to individual preferences such as custom-cooked breakfast. The prime location makes it a great choice for travelers wanting easy access to various attractions.

Despite some cleanliness issues initially, my stay at the hotel was overall satisfactory. The location is excellent, right next to shopping centers and main attractions. The staff were friendly and helpful, though a mistake with room keys occurred. The breakfast was decent but could have been more varied. The facilities were acceptable, considering the hotel's age.

The hotel has a mix of positives and negatives. The rooms, while a bit shabby, were surprisingly comfortable with the unexpected touch of a Bible. However, there was a noticeable 'old fashion room' odor. The service was generally friendly and helpful, but there were instances of lacking attention to detail. The location is good within the city center and convenient for various activities, but it could use some improvement in ambiance. The dining experience was satisfactory with basic options.

I had a wonderful stay at this hotel! The rooms were clean and had all the basic amenities I needed, including a sea view which I specifically requested during booking. The location was fantastic, right next to Suria Sabah Shopping Mall with plenty of dining options. The staff were super friendly and helpful, but there were some instances of rudeness. The dining options were limited, but the hotel's facilities were great.

My stay at this hotel was a mixed experience. While the rooms were old-fashioned and had some dust on the tray and table, the view from the deluxe sea view room was quite nice. The lack of a knock or bell felt rude at times. The service, on the other hand, was commendable, with the staff arranging laundry promptly and being consistently smiling, polite, and helpful.